Category: Recovery Coaching

  • A Deep Hole in the Sidewalk

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    Melissa Killeen

    Over the next few months I would like to share with you a series of short posts about my interactions with recovery coaching clients. I would like to share what happens during a recovery coaching engagement, the discussions that take place, what usually comes up for the client and how as a recovery coach I respond.

    In previous blog posts, I have described working with a client who has relapsed. That the severity of the consequences of his relapse far exceeded any expectations he might have had really hit him hard. His girlfriend left him. He was discharged from his Intensive Outpatient Program. His Employee Assistance professional reported the relapse to his employer. And his mother will not answer his phone calls. He was sure that I would leave him, as well.

    This is the time a client most needs a recovery coach to hold out their hand as that client slowly climbs out of the hole. Portia Nelson describes this process in her book, There’s a Hole in My Sidewalk: The Romance of Self-Discovery.

    “I walk down the street.
    There is a deep hole in the sidewalk.
    I fall in.
    I am lost . . . I am helpless.
    It isn’t my fault.
    It takes forever to find a way out.

    I walk down the same street.
    There is a deep hole in the sidewalk.
    I pretend I don’t see it.
    I fall in again.
    I can’t believe I am in the same place.
    But, it isn’t my fault.
    It still takes me a long time to get out.

    I walk down the same street.
    There is a deep hole in the sidewalk.
    I see it is there.
    I still fall in. It’s a habit.
    My eyes are open.
    I know where I am.
    It is my fault. I get out immediately.

    I walk down the same street.
    There is a deep hole in the sidewalk.
    I walk around it, looking at the hole.

    Today, I walk down another street.”

    I give this poem to my clients, if and, when they relapse and on each occasion of any future relapses. One of my clients received from me fifteen copies of this poem! Sometimes, often, a recovery coach has to sit back and watch their clients fall into that hole, until those clients decide to walk down another street.


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  • Picking up the Pieces after a Relapse (Part 2)

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    Melissa Killeen

    Sometimes a relapse is so severe, detox and residential treatment is advised. After a stay in a residential treatment center, maybe even for a second time, many clients don’t like the idea of going back to the very beginning of their recovery journey. In fact, going back into treatment can feel a bit like retracing their steps or “repeating a grade” as in elementary school.

    The tendency is to think that they’ve already been there and done that. So what else is there to learn from a repeat visit to a treatment center? The answer is that your client will always pick up new pieces of information. They will learn new strategies for coping, how to deal with recurring issues and problems, how to incorporate healthier behavior patterns into their life and not allow stress to get them down. They will even learn how to communicate better. Research shows that people in long-term recovery may have visited a treatment center four to five times in the course of their life in recovery.

    Relapses, severe and frequent, tell me there may be co-occurring elements that have not been discussed during the previous stay at a treatment center. I will suggest to the current facility (and the client) a referral to a center that features a co-occurring disorders program. A number of treatment centers offer this type of program as part of their addiction-treatment plan. If drugs and alcohol have been used as self-medication to disguise a mental health condition, a treatment facility with expertise in co-occurring disorders will recognize that both mental health and addiction problems should be treated during this client’s stay.

    If the client has relapsed, gone back into treatment, relapsed again and continued with several additional stays in residential treatment, I will suggest the client go to a long-term residential facility. Such a facility offers the client a stay between 6 and 12 months, so they can re-learn how to live without drinking or drugging. Hand-in-hand with the long-term residential programs are psychiatric services to address any co-occurring disorders.

    After a stay in a long-term residential program, a focus on assistance in entering back into “real life” is important and necessary and many recovery coaches are employed for this purpose. After 12 months in a residential program the client will often need to be reacquainted with such day-to-day tasks as driving a car or using an ATM. Just shopping in a Wal-Mart can be over stimulating. To ensure continued sobriety with support, a stay at a halfway house is the next logical step for a client leaving long-term residential treatment.

    More and more halfway houses are popping up to cater to the older, more affluent recovering client. Some upscale halfway houses (or transitional housing environments) feature private rooms, live-in chefs, gym memberships and charge upwards of $10,000 a month. Others feature a more middle-class suburban environment and will charge $3,000 per month. The Oxford Houses, a nationwide not-for-profit organization, charges in the vicinity of $500-$700 a month. All of these halfway houses offer an environment where staying sober is seen as a requirement of living in the house and sobriety is monitored by frequent toxicology tests. The client must find a job or attend school within thirty days and frequent attendance at 12-step meetings is usually required. The length of stay in a halfway house varies, but it can be as long as one year.


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  • Picking up the Pieces after a Relapse (Part 1)

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    Melissa Killeen

    One of the worst feelings your client will have is waking up after drinking or drugging for a week straight and realizing that their hard-won sobriety has veered into the ditch. Not only do they hate themselves for relapsing, they know they have let down you and their loved ones, as well. I have seen men break down and cry knowing that their kids won’t allow them to come back into their lives, their wife is filing for divorce or their mother will never hug them again. Often this was their “last chance” and they blew it. It’s now time to make some hard decisions and that is where a recovery coach really can help their client.

    The recovery coach has to be there for the client, because the client fears everyone has abandoned them. Show the client you are there, whether it is a text two or three times a day or a phone call that goes into voice mail. But be there. Say something welcoming in these messages; show your client you have not left them. You want to help them to right this ship, to allow them to resolve this temporary setback. Emphasize the phrase: temporary setback.

    Let’s say I just left a message on my client’s voice mail, urging him to stop isolating, stop hiding the fact he has slipped and immediately seek help regaining his sobriety. I tell him to go to a meeting, have a cup of coffee with another member, and call me, his recovery coach! He knows there is a great deal of hard work ahead of him. Even though he may not want it, sobriety is the only answer. He already knows how difficult the first few days and weeks of sobriety are. He’s been there before, at least once. So he can do it again. And that was just one message. I will three the first day, and will continue every day until I hear from him.

    Making a return call is going to be difficult; your client will feel terrible and shame-filled. There’s no getting around that. But it is a call they will need to make. If they can’t find the courage to speak about relapse on the phone, text or email, it may be the end of your recovery coaching contract with him. However, if they do call, make yourself immediately available for a face-to-face meeting. Perhaps the client was discharged from an Inpatient/Outpatient Program (IOP) or other outpatient program due to the relapse. Helping the client find another program is important, and a program’s group therapy sessions are an integral component of recovery. Meeting with a therapist certified in addictions is also very important. Have a list of the therapists in the region and give this information to your client. A recovery coach should have an ample supply of agency addresses that can offer low- or no-cost outpatient treatment. Bring that information with you at your meeting with the client.

    There are a few other pieces that will need attention. The family is always disappointed. This is where a recovery coach can help. Speaking to a spouse in the company of the addict/alcoholic, or perhaps alone with the spouse so that they can open up an avenue of discussion previously not raised. When beginning the discussion first quote the research that shows that 80% of recovering people relapse within the first year after treatment. It isn’t a matter of your client begging for forgiveness. It is a matter of your client resolving to make things right and taking the necessary action to do so. Urge the family to begin focusing on their recovery, taking care of their needs, and therefore releasing the addict/alcoholic to focus on their recovery.

    Family Recovery Coaches are a perfect solution for helping families recover from the presence of an active addict in their household. Ala-Non or Nar-Anon are certainly important components of support for the family. Recently Parents of Addicted Loved Ones (PAL Groups) and Families Anonymous groups can be seen springing up for all families with an addicted loved one. Therapists are also receiving certification in Family Reunification. Originally Family Reunification Programs were offered by a State’s Child Protective Services. The services were aimed at working with families in which one or more children have been placed in foster care and are coming back into the home. The effectiveness of these programs with reunifying families has subsequently led to adapting this program model to serve families affected by mental health and substance abuse problems.


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