Category: Recovery Coaching

  • How do I fight fair?

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    Melissa Killeen

    The following is a new post about my continuing journey with a particular client, its focus on how he might have better conversations with his girlfriend, even when they start out as hot-headed disagreements and potentially explosive discussions.

    First, I asked my client to describe what kind of person he is. Does he like a good debate? How does he conduct himself in an adversarial discussion? Does he avoid conflict at all costs? What about criticism? Does he interpret it, or disagreement, as an attack on him? Will he use a verbal dagger to stab his opponent, only to regret it later? Does he lose his head when an argument ratchets up a notch? Or does he back away, withdraw and become silent when he is angry? Is it his style to dredge up everything a person has done in the past to use as a weapon? Will he cry to get sympathy, or storm out of the room to end a discussion, all together?

    In response, he laughs, and says, “at one time or another, all of the above have been characteristic of my ‘discussion’ style.” He asks, “How do I fight fair?”

    Regardless of the nature of most relationships, conflict happens. For many of us, conflict creates significant discomfort, and we revert to “fall back” modes of handling it. As I mentioned in a blog post last month, it’s typical to retreat to what we learned as children, that being in a conflict situation with someone means you are going to get out of control, start acting like a child, and/or become aggressive. The truth is, conflict is a normal human component, just as normal as joy, happiness, and sadness. If handled appropriately, conflict can actually strengthen relationships, improve intimacy and our understanding of each other.

    Conflict happens when two people disagree about their perceptions, desires, ideas, or values. It is not about the other person being a bad person. It is a disagreement about viewpoints. If you focus solely on the disagreement, dealing with conflict becomes easier. Fair fighting is a way to manage conflict effectively and the feelings that come with it. To fight fairly, you can follow several basic guidelines to help keep your disagreements from becoming entrenched or destructive. You may find this difficult when you think another’s point of view is irrational or just plain unfair. But remember, he or she may think the same thing about your ideas.

    1. Take your conversations into a private room or office. Consider the damage that fighting in front of your children can inflict. It can scar them emotionally, especially if you don’t have the self-control to contain the conversation. An argument conducted in front of your peers will likely be destructive to your career. Moving to another location will give you the opportunity to gather your wits, and can help you remain calm. By remaining calm it is more likely that others will consider your viewpoint.
    1. Keep what is in the past, in the past. Don’t bring up previous fights or heated discussions that don’t pertain to a current discussion. I have a household rule: You get one chance to criticize a behavior or action, and discuss it. Then it is gone, off limits for any discussion going forward. Throwing every complaint from the past into today’s argument resolves nothing. It is often a behavior of someone that knows they are losing credibility and uses this deflection tactic as a last defense. Storing up lots of grievances and hurt feelings over time is counterproductive. It’s almost impossible to deal with numerous old problems for which recollections may differ.
    1. Talk about what is really bothering you. Vague complaints are hard to process. Stay on topic, and deal with only one issue at a time. If you don’t focus on what really bothers you, you will come away from this exchange frustrated at not having your needs met, or being heard. Avoid back-stabbing or hitting below the belt. As your blood pressure rises, you get into fight mode rather than resolution mode. Simply avoid attacking your partner personally. Saying things like “Your father always did that” or “You can’t keep it in your pants,” guarantees the conversation will deteriorate beyond the point of resolution. Attacking areas of personal sensitivity creates an atmosphere of distrust, anger, and vulnerability. Accusations will lead others to focus on defending themselves rather than on understanding you. Instead, talk about how someone’s actions made you feel.
    1. Give your partner a face-saving way out of the disagreement. Avoid following them through the house, yelling at their back or screaming and kicking at a closed door (yes, that’s a form of violence!). How an argument ends is crucial. Recognize when an olive branch is being extended— perhaps in the form of an apology or a suggestion to discuss it at a later time. That’s a signal that it is time to end the discussion even if the matter is not resolved to your satisfaction. Recognizing this opens the door to resolution at another time and gives your partner that all too critical face-saving way out of the disagreement.
    1. Set a time limit. Arguments should be temporary, so don’t let them get out of hand. Don’t allow the ugliness of an argument to stretch on indefinitely. Having the last word, never automatically makes you the winner. Let the last word go, walk away, and have that last word with yourself, outside or in the basement, alone.

    In my next post, I’ll focus on step-by-step guidelines for fighting fair.

     

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  • A Checklist: How Emotionally Mature Are You in a Heated Conversation?

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    Melissa Killeen

    [This is the final in a series of posts about my interactions with a recovery coaching client. In these blogs, I wanted to share what happens during a recovery coaching engagement, the discussions that take place, what usually comes up for the client and how, as a recovery coach, I respond. The series will pick up again in the near future]

    I asked my client a very specific question after a blowup between he and his live-in girlfriend. If you have been following my blog, recently, you know that I have dedicated a number of posts to the topic of this particular client’s recovery and relapse, and his attempts to repair his relationship with the woman with whom he lives. So it’s become fairly obvious to me that this is going to be a recurring subject in our coaching and recovery relationship.

    My client would like to believe that he is a mature, rational, 40-year-old adult. But if he is honest with himself, just as if we all are honest with ourselves, he’s surely held on to some inner emotional immaturity. The truth of the matter is that we can act like adults in our relationships or we can act like we’re 6 years old. When one partner displays emotional immaturity during a discussion, the other often follows suit, seemingly without much hesitation. Then the entire conversation fails. Perhaps the trigger is a feeling of being less-than, or of rejection or abandonment. In a flash, we become the 6-year-old that was lost in the department store, the 9-year-old that was reprimanded by a teacher or the 12-year-old listening in as their aunts and uncles fight at a Thanksgiving dinner.

    As a coach, I like to differentiate between the emotional maturities of the 6-, 9- or 12-year-old, and those of the forty-year-old. When we begin to mature, our childlike behavior no longer reaps the same reward and we are forced to act more maturely. A 6-year-old is extremely limited in their choice of options when it comes to handling most types of situations. They learn as they grow, finding out what works and what doesn’t work. As adults, we have far more choices and options than a 6-year-old. Before reacting to questionable comments from another, it’s important to ask ourselves the very same question I asked my client: Do you want to be 6, 9 or 12 – or do you want to be 40? A true adult gets to choose!

    Let me illustrate the difference . . .

    Immature   Mature
    I snap at my partner because I feel irritation. I recognize that I am irritable and why, so I calmly let my partner know how I feel and what I need to help me feel better.
    I hold something that bothers me inside until I blow up at my partner. I hold something in until it comes out sideways. I tell my partner as soon as I am aware that something is bothering me so we can calmly discuss it.
    I call my partner names and belittle them when we are arguing. I point fingers, invade my partner’s space and raise my voice. I realize that name-calling and belittling does not help the situation and I can voice what is really bothering me, instead. I recognize my body language, keep my hands at my sides, lower my voice and keep my distance.
    I stuff my feelings, or lie to my partner because I am afraid it will start a fight, or that they will reprimand me. I am honest with my partner because I am emotionally prepared for their reaction.
    I act on my sense of urgency to fight with my partner, knowing that I am reactive and emotionally activated. I recognize that I am reactive and I force myself to wait until I feel more stable to discuss it with my partner. I never respond immediately to something when I am angry, even if my partner insists.
    I am defensive, hurt and argumentative when my partner complains about something I am doing. I recognize that my I am not perfect. I say I am human, I can make mistakes. I expect that sometimes my partner will have comments about my actions or behavior.
    When my partner complains about me, I remind them that they have done the same thing or they did something that bothered me in the past (pointing the finger, deflection or cross-complaining). I hear that my partner is bothered by something and I validate their feelings. Any complaints I may have about them can be brought up at another time.

    I spent some time with my client to discuss his reaction to this most recent blowup with his girlfriend. He identified with several of the immature characteristics in the above columns, characteristics evident in this and past exchanges. How many did he use? Did this number of immature responses overwhelm the number of mature responses? We discussed what the mature responses would have been.

    Immediately, he said this was a good chart and that he was going to show it to his girlfriend to let her know that she had also displayed immaturity in their past discussions. I suggested he not do this, pointing out that as a mature adult, he need not shame his partner, even under the guise of using, to her benefit, a learning tool. It would be more effective, I explained, for him to practice mature, adult responses to future, potentially explosive situations. That that would help ensure the temperature of the next conversation not rise to a dangerous level, and expect his girlfriend to recognize his positive responses and emulate his mature behavior in these dialogues.

    Using correct tools of engagement in heated discussions is seldom taught in families, or school. We learn how to argue and fight from our parents, family members or friends. At forty, it is time for my client to approach a heated conversation as a forty-year-old, not a 12-year-old.

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  • Six Signs of Resistance to Change
    and What To Do About Them

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    Melissa Killeen

    It is hard seeing your client struggle through a difficult emotional experience, and at the same time, struggling in sobriety, mourning the loss of a job, thinking they are of little worth and working on some of the hardest relationship challenges they have ever faced. Yes, it is hard for the coach to keep pushing; it is just as hard for the client to keep showing up for the appointments and completing the homework assignments. But push we must and the following paragraphs explain why.

    I have come to the conclusion that my client is resisting change. This is the same person I have been writing about for a few months. The same client with 120 days clean who is coaching a little league team that is 4 and 7. Last week we discussed humility as part of an ongoing campaign to repair his relationship with his live-in girlfriend. I can see this change is extremely hard for my client to move through. He has commented that it is like taking the college course, Communication 101. He’d really rather go back and do what he has always done; it was easier, he knew how to do it, and the relationship, at least, limped along. This is what coaches call resistance to change.

    Expecting resistance to a coaching assignment and preparing how to deal with it is the most crucial part of developing a plan of change for your client. In my book, I reference this as the Coach’s Plan of Change. In order to forecast any type of resistance, a coach needs to understand the most common reasons people object to change. Below are some examples of the reasons possibly underlying your client’s objections. Some will be artfully combined and, depending on you and your client’s circumstances, the order of their prominence will frequently shift. What‘s imperative is that the coach anticipate each instance of resistance, having ready a response in their back pocket.

    1. Denial — I like to use consequences as the perfect wake-up call to denial. This is my classic change-resistance stand-by: When my client says, “I can’t see any reason to change,” my response is taken from an AA slogan, “If you keep doing the same thing over and over, you’ll keep getting the same results over and over.”

    2. Anger — It’s remarkable how closely these stages of resistance mimic the five stages of grief. In the case of anger, I use the same response I would in replying to a client who is grieving the loss of addiction or a relationship. I mix with it a bit of empathy. Rationally, my client understands his live-in girlfriend is not responsible for the onset of his addiction. I point this out. Emotionally, he may resent her for causing him pain, shame or putting pressure on him. I suggest he may feel guilty for being angry, and this makes him even angrier. Teasing out these threads of anger helps eliminate the “fuzzy feelings” standing in the way of progress.

    3. Fear and Confusion — One of the most common reasons for resistance is fear of the unknown. People will only take active steps toward the unknown if they genuinely believe — and perhaps more importantly, feel — that the risks of standing still are greater than the risks of moving forward in a new direction. Once again, I bring out my bag of slogans and request he use affirmations on a daily basis. One of my favorite quotes is by Eleanor Roosevelt: “Every time you meet a situation that you think is an impossibility, then you meet it and live through it, you find forever after you are freer than you were before.” Another is from Dr Susan Jeffers: “Pushing through fear is less frightening than living with the underlying fear that comes from the feeling of helplessness.” The basic emotion of fear jumbles one’s thoughts, resulting in confusion. Using simple affirmations can break through the underlying emotion of fear and help redraw the line, nudging it forward toward change.

    4. Depression — Again, a classic symptom of grief as well as resistance to change. This phase may be eased by a few kind words. However, I have to battle for this particular change model, and fight against my client’s old thoughts of living an “easy life” in addiction. That old life seemed easier than all of this work. So first, I ensure my client is following his medication-assisted treatment protocols. Then, I pull out my depression-buster toolbox: Get some friends and talk about it — my client’s assignment is to have coffee after his next NA meeting and talk specifically about his depression as well as having to work on his relationship. Depression-buster tool number two is to read inspirational messages. My newest favorite book is National Geographic‘s Daily Joy — 365 Days of Inspiration, uniting inspiring words with lovely National Geographic images of the world. Tool number three? Distraction. When depressive thoughts come creeping back in, get out of that bed, no sleeping until noon. Walk, workout, mow the lawn, go to the grocery store and shop for some nutritious ingredients for this week’s meals. Write in your journal, call your coach, talk to your sponsor and best of all, hit your knees and ask your higher power to take from you these thoughts and feelings of depression.

    5. Crisis — No matter what, there will be a crisis during the period of time in which you are implementing change. So ready yourself for it. In this particular coaching situation, a crisis can be deadly, so I pre-empt any thought of my client ‘using’, head-on. I talk about how addiction will transform thoughts of escape or defiance into the thought of using. I urge my client to prepare for this with a Fire Drill:

    “What are you going to do if these thoughts enter your head? Write this down and use it just like a fire drill is used in a school or office. Thinking of using? A bell starts ringing! Call a friend, call me, take a walk, go to a meeting, hug your girlfriend, write in your journal, and don’t drive down that road where your ex-dealer lives.

    I have my client write all of these reactions to a fire drill down on a 3×5 card and carry it in his wallet. Defining and breaking down a crisis helps, too: Picking up a drug is the biggest crisis; a minor fender bender is not. Heading out to an old drug-dealing location is a crisis; bouncing a check is not.

    6. Acceptance — Sometimes it takes a crisis to move to acceptance, and hopefully a minor crisis like a fender bender or a bounced check is the crisis my client will experience. In his case, he can use the experience of dealing with a crisis as a sober person to more effectively communicate with his live-in girlfriend as compared to his pre-sobriety attempts at communication.  Of course, as his coach, I follow up by asking him about his girlfriend’s response and the eventual resolution of this minor crisis. I am confident he will see how his change of communication styles has helped improve their relationship. Most importantly, he will have accepted change and gained new found confidence in what he has learned about using this aspect of change.

    And confidence is really the strength my client has needed all along.

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